Customer Communition HUB
the key to our success

inxcustomerservice2

Maintaining a clean facility on a day-to-day basis is key. When the unexpected occurs, immediate and rapid response becomes vital. iNX has iNX-iNTouch in process to make it simple on our clients to contact us at any time.

  • iNX Service HUB
    • Centralized operational HUB to simplify and enhance communications
    • Electronic e-Log
    • Service Orders
  • Service Orders
    • For all work requests and communications. Service orders go directly to field supervisor and facility personnel.
    • Mobile and electrobic immediate communication
  • Inspections/Walk-throughs
    • Ensure quality service to see what our clients see
  • Monitoring
    • Staff time and attendance so clients know who services their facility and when
  • Pre-scheduled dates
    • For all periodic work
  • e-Requests & Communications
    • Web-based tracking
    • E-mail verification
  • Simplified supply ordering process
    • Designed to reduce and control costs
  • Tenant Direct (optional)
    • To reduce Office Manager/PM workload
  • 24/7 Automated Requests
    • Requests are recieved and responded to within two hours.